At Flaschengeist, we hope that we offer the best possible service, product and customer satisfaction so dealing with faulty goods is taken with the upmost concern and we hope to remedy you as best we can.
PRICING & TIMEFRAMES
Currently we are offering FREE* postage on all orders in the areas listed below (sent via Fastway Couriers).
All other areas will attract a $15 flat rate
Adelaide: 1-2 days
Brisbane/ Gold & Sunshine Coast: 2-3 days
Cairns & Townsville: 4-6 days
Canberra: 1-2 days
Central Coast: 3-4 days
Hobart: 3-5 days
Melbourne: 1 day
Newcastle/ Orange & Wollongong: 2-3 days
Perth: 6-7 days
Sydney: 1-2 days
Please note that the delivery time-frames outlined above are indicative based on Fastway Couriers guidelines and begin after your order has been dispatched.
We aim to dispatch orders as quickly as possible from them being placed. Please note we are operational Monday to Friday, if an order is placed on a weekend or public holiday, our team will start working on your order after the weekend.
Once your order has been dispatched you will receive a shipment email containing your consignment number so you can track its delivery. Alternatively, you can find your consignment number by logging into your account & checking your order history. If you would like a delivery update, we recommend tracking your order online with your consignment number on the Fastway Couriers website.
We recommend providing a suitable daytime delivery address to ensure someone is available to sign for your order. If no one is available to sign for your order, a calling card or email will be provided & your order will be taken to the closest post office for collection.
Deliveries cannot be made to PO BOXES