At Flaschengeist, we hope that we offer the best possible service, product and customer satisfaction so dealing with faulty goods is taken with the upmost concern and we hope to remedy you as best we can.


Currently we are offering FREE* postage on all orders in the areas listed below (sent via Fastway Couriers).

All other areas will attract a $15 flat rate 

Adelaide: 1-2 days

Brisbane/ Gold & Sunshine Coast: 2-3 days

Cairns & Townsville: 4-6 days

Canberra: 1-2 days

Central Coast: 3-4 days

Hobart: 3-5 days

Melbourne: 1 day

Newcastle/ Orange & Wollongong: 2-3 days

Perth: 6-7 days

Sydney: 1-2 days

Please note that the delivery time-frames outlined above are indicative based on  Fastway Couriers guidelines and begin after your order has been dispatched.



We aim to dispatch orders within 24-48 hours of them being placed. If an order is placed on a weekend or public holiday dispatch will occur the following business day. 

Once your order has been dispatched you will receive a shipment email containing your consignment number so you can track its delivery. Alternatively, you can find your consignment number by logging into your account & checking your order history. If you would like a delivery update, we recommend tracking your order online with your consignment number on the Fastway Couriers website.


We recommend providing a suitable daytime delivery address to ensure someone is available to sign for your order. If no one is available to sign for your order, a calling card or email will be provided & your order will be taken to the closest post office for collection.

Deliveries cannot be made to PO BOXES